Campaigns
Ask for testimonials and NPS responses by email, with scheduling, automations and reminders.
Set up the campaign senderSet your company identity, postal address, sender and time zone before your first campaign.Create a campaignInvite customers by email to answer a form, in four steps: configuration, audience, message and review.Who receives the invitationsUnderstand contact permission, exclusion reasons, the 30-day interval and unsubscribes.Schedule and repeat a campaignSend now, schedule for later or repeat the campaign every week, month or quarter.Campaign automationsSend invitations automatically when a customer gives a high score, submits or has a testimonial approved, or joins a segment.Campaign remindersSend up to three reminders to people who haven't answered the invitation yet.Track a campaignSee delivered invitations, visits and responses, check the recipients, and pause, resume or archive the campaign.
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